Privacy policy
This Privacy Policy describes how Tanishtra (“we”, “our”, “us”) collects, uses, and discloses your personal information when you visit or make a purchase from www.tanishtra.in (the “Site”).
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. Additionally, we collect information about the pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. This is referred to as “Device Information”.
We collect Device Information using the following technologies:
- Cookies (data files with anonymous unique identifiers)
- Log files (tracking IP address, browser type, ISP, referring/exit pages, date/time)
- Web beacons, tags, and pixels (to record browsing activity)
When you make or attempt to purchase through the Site, we collect certain information, including your name, billing address, shipping address, payment information, email address, and phone number. This is referred to as “Order Information”.
Please note that we do not store your payment card details. Payments are securely processed through third-party payment gateways.
When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
2. How We Use Your Personal Information
We use the Order Information that we collect to:
- Process and fulfil orders (including payment processing, shipping, and confirmations)
- Communicate with you regarding your orders or inquiries
- Screen orders for potential risk or fraud
- Provide you with information, updates, and promotional offers (if opted-in)
We use Device Information to:
- Improve and optimise our website experience
- Analyse customer behaviour and interactions
- Enhance marketing and advertising performance
- Detect and prevent fraud
3. Sharing Your Personal Information
We share your Personal Information with trusted third parties to help us operate our business, including:
- Shopify (our e-commerce platform provider)
- Payment gateways for secure transaction processing
- Shipping and logistics partners for order delivery
- Analytics and marketing tools (such as Google Analytics)
We may also share your information:
- To comply with applicable laws and regulations
- To respond to lawful requests (such as subpoenas or legal processes)
- To protect our rights, users, and business
4. Behavioural Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications that may be of interest to you.
You can opt out of targeted advertising through:
- Facebook Ads Settings
- Google Ads Settings
- Digital Advertising Alliance opt-out portal
5. Do Not Track
Please note that we do not alter our Site’s data collection and usage practices when we see a “Do Not Track” signal from your browser.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction, update, or deletion of your personal data
- Withdraw your consent at any time
To exercise your rights, please get in touch with us at: support@tanishtra.in
Please note that withdrawing consent may affect our ability to provide services to you.
7. Data Retention
We retain your Order Information for our records unless and until you request us to delete this information.
8. Data Protection Compliance
We comply with applicable data protection laws in India, including the Information Technology Act, 2000 and relevant rules.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on this page.
10. Communication Consent
By using our website, you agree to receive communications from us, including emails, SMS, WhatsApp messages, and promotional notifications related to your orders, offers, and updates.
You may opt out of marketing communications at any time.
11. Contact Us
For more information, questions, or complaints, please get in touch with us at:
Email: support@tanishtra.in
